Refund policy

Return & Refund Policy

Last updated: October 20, 2026

At Wifeware, we want you to love the things you bring into your home. We carefully select our products and want every order to arrive as described and in good condition.

Please review product descriptions, measurements, colors, and specifications before placing your order.

Change-of-Mind Returns

All purchases are considered final unless an item arrives damaged, defective, incorrect, or materially different from its description, or a return is otherwise required by applicable law.

We do not accept returns or issue refunds for:

Changes of mind or buyer's remorse
Personal preferences, including dissatisfaction with an accurately described item's appearance or features
Accidental purchases or ordering the wrong item, size, or color
Items that are no longer wanted or needed

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incorrect, or materially different from its description, please contact us within 15 calendar days of delivery.

To submit a request, email hello@wifeware.com and include:

Your order number or proof of purchase
The name of the product
A description of the issue or reason for your request
Clear photographs showing the damage, defect, or incorrect item, when applicable

We may request additional information to help us evaluate your claim.

The 15-day reporting window does not limit any rights or remedies available under applicable consumer protection laws.

Refunds & Replacements

Once your request has been reviewed, we will determine the appropriate resolution.

Depending on the circumstances, this may include:

A replacement of the affected item
A full or partial refund
Another remedy required by applicable law

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Return Shipping & Instructions

Please do not send items back without contacting us first.

If a return is necessary, we will provide the appropriate return instructions and return address.

Because Wifeware works with multiple fulfillment partners, return addresses may vary depending on the product.

For approved returns involving damaged, defective, incorrect, or materially misdescribed products, Wifeware will cover the approved return shipping costs.

Third-Party Marketplace Purchases

Orders placed through third-party marketplaces, including TikTok Shop and eBay, are subject to the applicable marketplace's return, refund, and buyer protection policies.

Where a marketplace's policies provide additional return or refund rights, those policies will apply.

This Return & Refund Policy primarily governs purchases made directly through wifeware.com.